1. Shipping Policy

Shipping Policy

We process all orders within 1–3 business days.
Shipping times vary by destination but typically take 7–15 business days.

Processing Time: 1–3 business days
Shipping Time: 7–15 business days
Tracking: A tracking number will be sent to your email once your order has been shipped.

If your order has not arrived within 20 days, please contact us for assistance.

---

2. Return & Refund Policy

Return & Refund Policy

We accept return requests within 7 days after you receive your item.
You may request a return or refund if:

• The item arrives damaged

• You received the wrong item

• There is a quality issue

To process your return, please provide:

1. Order number

2. Photos of the item

3. A brief description of the issue

Refunds will be issued within 3–7 business days after we receive and inspect the item.

Used, damaged, or washed items cannot be returned.

---

3. Privacy Policy

Privacy Policy

We value your privacy and are committed to protecting your personal information.
When you place an order on our website, we collect the following information:

• Name.Sodbilig

• Email address.sodbiligsodko485@gmail.com

• Shipping address

• Phone number

• Payment details (secured through Shopify/PayPal)

We use this information only to:

• Process and deliver your order

• Provide customer support

• Improve our services

We do not sell or share your personal information with third parties.